Client Guide
After Booking
1. design plan edits
The beginning of the design process
(Approx. 3-4 months before delivery)
when:
We check in to see if you have any more feedback on the design plan before we move forward.
what:
what we do:
what you do:
☑️ Look back at your Design Proposal Feedback
☑️ Contact you about your edits
☑️ Apply edits to the Design we'll be working on
☑️ Respond to an email we may send you about design edits
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2. submit information
Before we start officially designing
(Approx. 2-3 months before delivery)
when:
We will collect your wording and guest information from you.
what:
what we do:
what you do:
☑️ Send you a form for your wording and a spreadsheet for your guest addresses before your deadline
☑️ Send you reminders that your deadline is coming up
☑️ Fill out our wording form and add your guest addresses to the spreadsheet we gave you
Read our Wording Guide
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3. proof approval
(Approx. 1.5-2 months before delivery)
when:
Here's when everything takes shape. The stationery goes from idea and sketch to a real design.
what:
what we do:
what you do:
☑️ Illustrate and design
☑️ Mockup the design
☑️ Send you the design proof with a form for your feedback
☑️ If needed, make edits and send the design proof again
☑️ After seeing the design, either submit feedback, or approve the design.
(Repeat for every edit round, up to 3 edit rounds included in your package.)
How to Provide Helpful Feedback
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4. production + mailing
Production starts after the proof is approved, then mailing happens at the agreed send-out date unless you cause delays.
when:
Now the design goes from a mockup to tangible, luxury stationery, then gets sent out.
what:
what we do:
what you do:
☑️ Print, cut, produce!
☑️ Address envelopes and triple check each one
☑️ Order all your materials
☑️ Assemble each piece carefully
☑️ Mail out stationery
☑️ Carefully pack a box of the extras that we ship to you
☑️ Sit back and wait for those "OMG I JUST GOT YOUR INVITES" texts
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read more
Miss A Deadline?
It happens! Here's what happens if you're late to submitting information or feedback.
More Questions?
email us
📧 : info@gatespapero.com
Please allow up to 1-2 business days to receive a response.
If you haven't read our post about our boundaries and communication, you can read that here.