FAQ
To learn about the booking process, click here.
To see if we're a good fit, click here.
To inquire, click here.
how do i book you?
☎️ Quotes + Booking
Must have: Estimated budget, estimated deadline in mind, an idea of what you need (Invites, Saves, etc)
what do i need to have ready before i inquire?
☎️ quotes + booking
💸 pricing + investment
🖥️ custom websites
📦 shipping + mailing
🎨 design process
🖤 other
It's up to you. We have a separate inquiry form for planners and couples.
should the planner or couple inquire?
Nope! We love hearing whatever ideas you do have, but if you don't know where to start, no worries. We're here to help.
We are usually booked months in advance.
We don't have a limit to how far in advance we book, so we encourage inquiring as early as possible. Please don't inquire less than 3 months ahead.
how far ahead should i book?
Do I need to have a clear vision for my stationery before the consultation?
The typical investment for our couples for just Invitations is $8-10k, but a full package including everything will usually amount to over $20k on average, depending on the project. For more information about investments, please see our "Investment" page.
how much do you charge?
💸 Pricing + Investment
Unlike most stationers, your price will be locked in when you book unless you choose to change the scope of the project (change the quantity, change the design, etc)
is pricing subject to change?
☎️ quotes + booking
💸 pricing + investment
🖥️ custom websites
📦 shipping + mailing
🎨 design process
🖤 other
We usually split payments into 3 equal parts:
- 1st: Nonrefundable deposit to book.
- 2nd: Between booking and send-by date.
- 3rd: At the end of the process
do you offer payment plans?
We accept credit cards, ACH, and Paypal.
Depending on where the payee lives, there might be an additional sales tax. If we ship to you in a country outside of the US, there might be customs fees charged upon receiving the package.
are there taxes and other fees involved?
how do you accept payment?
See our go-to print methods here.
what printing methods do you offer?
🎨 Design Process
Yes! We usually suggest it as an add-on, but let us know on the Design Call if it's really important to you so we can keep that in mind.
Do you offer custom calligraphy or hand-lettering?
☎️ quotes + booking
💸 pricing + investment
🖥️ custom websites
📦 shipping + mailing
🎨 design process
🖤 other
Honestly, that would mean that we're not a good fit for you. When you hire us, we trust that you are hiring us to create something original in our style. Read more here.
what if I have a specific vision of what i want you to make?
You get 3 rounds of edits included in every project. For more about our design process, read here.
No. We never copy other artists' work. But if you like certain elements of something you saw (like a font, a color scheme), we might be able to draw inspiration from it. More about inspiration here.
Can we replicate a design I saw elsewhere?
How many design revisions are included?
No, we only offer this as an addition to stationery services.
can i hire you for just a wedding website?
🖥️ Custom Websites
We can link to any registries you might have on different stores and sites.
can the wedding website include a registry?
☎️ quotes + booking
💸 pricing + investment
🖥️ custom websites
📦 shipping + mailing
🎨 design process
🖤 other
Read that here.
how does the design process for wedding websites work?
You can opt to have us handle the changes, or for us to hand over the website to you. More about that here.
Yes! We can embed a customized form that matches the aesthetics of everything else into your website. Then, you can manage answers and guest info in your own online portal.
can my guests rsvp on the website?
what if i need to make changes to my website after publication?
Sorry, but we do not have capability for that at the moment.
can i password protect my wedding website?
It depends on the route you choose for publication. Read more on that here.
can i make my wedding website domain anything?
We usually time it to be live when your guests receive their Save the Dates, but we require a minimum of 3 months to complete the design.
what's the timeline for wedding website design?
Yes. But keep in mind that shipping packages to countries outside the US might result in certain fees like customs and taxes upon receiving the package.
do you serve weddings anywhere?
📦 Shipping + Mailing
☎️ quotes + booking
💸 pricing + investment
🖥️ custom websites
📦 shipping + mailing
🎨 design process
🖤 other
Read that here.
how does mailing work? what if my stationery gets lost?
Yes, of course! Proudly.
do you serve lgbtqia+ couples?
🖤 Other
☎️ quotes + booking
💸 pricing + investment
🖥️ custom websites
📦 shipping + mailing
🎨 design process
🖤 other
Not often, but if your budget fits then we can talk! We are always open to doing branding for other wedding vendors as this is a service we'd like to offer in the future. Feel free to email us what you're thinking and what your budget is: info@gatespaperco.com
do you design for non-wedding events or projects?
Read more about deadlines and delays here.
what if i'm late to a deadline?
Read more about how we protect client privacy here.
do you post event info and readl addresses on socials?
More Questions?
email us
📧 : info@gatespapero.com
Please allow up to 1-2 business days to receive a response.
